Privacy & Data

77jaya Privacy Policy

At 77jaya, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last updated: January 2025

How 77jaya Protects Your Privacy

Six core commitments that define how we handle your personal data on the 77jaya platform.

End-to-End Encryption

Every piece of data you send to 77jaya — from your registration details to your payment information — is protected by 256-bit SSL encryption. Your data is unreadable to anyone intercepting it in transit.

No Data Selling — Ever

77jaya does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the 77jaya ecosystem and is used only for the purposes described in this policy.

Minimal Data Collection

We only collect the data we genuinely need to operate your account, process payments, and comply with our licensing obligations. We don't collect data just because we can — only what's necessary.

Strict Access Controls

Access to your personal data within 77jaya is restricted to staff who need it to do their job. All staff with data access are trained in data protection and bound by confidentiality obligations.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team and we will handle your request promptly and without unnecessary delay.

Opt-Out of Marketing

Promotional emails and notifications from 77jaya are always opt-in. If you no longer want to receive them, you can unsubscribe at any time from your account settings or by contacting support.

01

Introduction

This Privacy Policy applies to all services offered by 77jaya at https://77jaya.club, including the website, mobile app, games, payment services, and customer support channels. When we say "77jaya", "we", "us", or "our", we mean the platform and the team behind it. When we say "you" or "your", we mean any person who visits, registers on, or uses any part of the 77jaya platform.

We take your privacy seriously. This policy is written to be clear and honest about our data practices. If you have questions about anything in this document, please reach out to our support team before you register — we are happy to explain anything in more detail.

By using 77jaya, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform as a whole.

This Privacy Policy was last reviewed in January 2025. We recommend checking back periodically, as we may update it from time to time to reflect changes in our services or applicable regulations.

02

Data We Collect

77jaya collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use our services, and occasionally from third parties such as payment processors. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash / Nagad account number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, session duration, bet history Automatically during gameplay
Communication Data Support chat logs, email correspondence When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation and with your explicit consent.

We only collect data that is genuinely necessary for operating your 77jaya account. If a data field is optional during registration, you are never obligated to fill it in.

03

How We Use Your Data

Every piece of data 77jaya collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how we use the data we hold about you:

  • Account management: To create, maintain, and secure your 77jaya account, including verifying your identity and processing login requests.
  • Payment processing: To handle deposits and withdrawals via bKash and Nagad, verify transaction authenticity, and prevent payment fraud.
  • Game delivery: To provide access to games, record bet outcomes, calculate winnings, and maintain your game history.
  • Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Regulatory compliance: To meet our obligations under applicable licensing and anti-money laundering regulations, including identity verification and transaction monitoring.
  • Platform improvement: To analyse usage patterns, identify technical issues, and develop new features that improve the 77jaya experience.
  • Responsible gaming: To monitor gaming behaviour and identify players who may need support, in line with our responsible gaming commitments.
  • Marketing communications: To send you promotional offers and updates — only if you have opted in to receive them.

77jaya never uses your personal data for automated decision-making that produces significant legal effects without human review. If a decision affects your account, a member of our team is involved in the process.

04

Legal Basis for Processing

77jaya processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contractual necessity: Processing required to fulfil our obligations to you under the Terms and Conditions — for example, operating your account and processing payments.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering rules and licensing requirements.
  • Legitimate interests: Processing carried out for our legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time.

If you want to know the specific legal basis we rely on for any particular processing activity, contact our support team and we will provide a clear explanation.

05

Data Sharing and Third Parties

77jaya does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this Privacy Policy.

  • Payment processors: bKash and Nagad receive the minimum data necessary to process your transactions. They operate under their own privacy policies and regulatory obligations.
  • Game providers: Third-party game studios that supply games to the 77jaya platform may receive anonymised usage data to support game performance and fairness auditing.
  • Identity verification services: When KYC verification is required, your identity documents may be processed by a licensed verification partner.
  • Regulatory authorities: We may be required by law to disclose certain data to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally compelled.
  • IT and infrastructure providers: Hosting, security, and analytics providers who support the operation of the 77jaya platform. All are bound by strict data processing agreements.

We do not transfer your personal data to countries outside your region without ensuring that appropriate safeguards are in place. All third-party partners used by 77jaya are vetted for data security compliance before engagement.

77jaya will never share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.

06

Cookies and Tracking Technologies

77jaya uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of these.
  • Functional cookies: Remember your preferences, such as language settings and display options, so you don't have to set them every time you visit.
  • Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how performance can be improved. Data collected is aggregated and anonymised.
  • Marketing cookies: Used only if you have opted in to receive personalised promotions. These help us show you offers that are relevant to your gaming activity on 77jaya.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77jaya platform. For mobile app users, equivalent device-level tracking settings apply.

On the 77jaya mobile app, you can manage tracking permissions through your device's app settings. We respect your device-level privacy preferences at all times.

07

Data Retention

77jaya retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are as follows:

  • Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • Game history: Retained for 2 years from the date of each gaming session.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of your consent history.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you. We do not retain data beyond what is necessary for the stated purposes.

08

Your Privacy Rights

As a 77jaya player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and at no charge.

Right to Access

Request a copy of all personal data 77jaya holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we use your data while a dispute or review is ongoing.

Right to Portability

Receive your data in a structured, machine-readable format for transfer elsewhere.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Some rights are subject to legal limitations — for example, we cannot delete transaction records that we are legally required to retain. We will always explain clearly if a limitation applies to your request.

09

Security Measures

Protecting your personal data is a core responsibility at 77jaya. We implement a range of technical and organisational security measures to guard against unauthorised access, accidental loss, destruction, or disclosure of your data.

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage for all sensitive data held on our servers, including financial records and identity documents.
  • Multi-factor authentication options for player accounts to prevent unauthorised login.
  • Regular security audits and penetration testing conducted by independent third-party specialists.
  • Role-based access controls ensuring staff can only access data relevant to their specific job function.
  • Automated fraud detection systems that monitor transactions and account activity in real time.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights or freedoms, 77jaya will notify affected players promptly and take immediate steps to contain and remediate the incident.

You also play a role in keeping your account secure. Use a strong, unique password, enable two-factor authentication if available, and never share your login credentials with anyone.

10

Children's Privacy

77jaya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we reserve the right to request proof of age at any time.

If we become aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 77jaya, please contact our support team right away so we can investigate and act.

If you are a parent or guardian and believe your child has created a 77jaya account, contact us immediately at [email protected]. We will close the account and delete all associated data without delay.

11

Changes to This Privacy Policy

77jaya may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable regulations. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify you via email or an in-platform notification before the changes take effect.

Continued use of the 77jaya platform after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how we protect your data.

Bookmark this page and check back occasionally. The "Last updated" date at the top always tells you when this policy was most recently revised.

12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77jaya handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available from your account dashboard after login.
  • Response time: Most privacy-related queries are handled within 24 hours.

For formal data subject requests — such as access requests, erasure requests, or objections to processing — please email us with the subject line "Privacy Request" and include your registered account details so we can locate your data efficiently.

Play with Confidence

Your Privacy is Protected. Now Enjoy the Games.

77jaya is built on trust. With your data secure and your rights protected, all that's left is to pick a game and start playing. Join hundreds of thousands of players across Bangladesh today.